Artificial intelligence is no longer experimental. It is already embedded in ordinary business activities, from drafting documents and profiling customers to automating decisions, monitoring behaviour, generating content and analysing risk.

At Juta’s May 2026 webinar, POPIA and AI: Friends, Frenemies or Future Partners?, Advocate Pansy Tlakula, Chairperson of the Information Regulator, placed AI firmly in the POPIA context.